Federal Work Study Coordinator

Under the supervision of the Associate Director of Financial Aid, the Federal Work Study Coordinator oversees the Federal Work-study program at the College. This position coordinates with various departments ensuring compliance with federal and institutional regulations and serving as the liaison for federal work-study students/supervisors and financial aid staff. The coordinator focuses on successfully placing students in both on-campus and off-campus positions, monitoring their eligibility, and managing the administrative functions of the program to ensure efficient operation. This position utilizes technology, focusing on aspects of reporting, internal policies and procedures, and compliance with all regulations. This position assists in the planning, organization and coordination of financial aid functions of the college; assists and advises in the formulation, revision and implementation of office procedures; acts as lead for other personnel assigned to the Financial Aid Office and performs related work as assigned.

WHAT MAKES THE Financial Aid Department A GREAT  PLACE?

• A flexible work environment
• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works collaboratively with a variety of partners.
• Professional development opportunity and mentorship
• A rapidly growing center within an academic setting

Key Responsibilities:

• Coordinate the overall administration of the Federal Work-Study program, including setting up new positions, tracking available funds, and ensuring compliance with federal, state, and institutional policies
• Work closely with the Financial Aid Office staff to confirm student eligibility for FWS positions and maintain accurate records of student earnings in alignment with their award packages
• Manage the placement of students in both on-campus and off-campus jobs, collaborating with department supervisors and community service partners to identify available positions
• Assist students with job searches, placement interviews, and onboarding processes to ensure a smooth transition into their roles
• Verify FWS student eligibility, ensuring financial aid statuses are up to date before placement
• Serve as the primary point of contact for students, supervisors, and external community service partners regarding FWS program policies, procedures, and job-related concerns
• Schedule meetings between students and off-campus supervisors, ensuring effective communication and reducing the need for student-initiated follow-ups
• Provide orientation and training for both students and supervisors to ensure understanding of FWS policies, timesheet submission, and performance expectations
• Monitor and evaluate student performance in their positions, addressing any concerns with students and supervisors to support successful work experiences
• Collaborate with the Payroll Department and other relevant departments to manage the FWS budget, ensuring accurate tracking of funds, student hours, and program expenditures
• Ensure that all FWS activities compliance with federal regulations and institutional policies, including adhering to the requirements for community service and reading tutor assignment
• Promote professional development by guiding students in developing job-related skills and ensuring a positive work experience
• Other duties as assigned Provide counseling and support to students and parents regarding work-study opportunities and financial aid processes
• Responsible for reviewing KPI generated reports of students required and adjustment of financial aid awards
• Responsible for the adjustment of financial aid based on enrollment in required courses
• Responsible for Salesforce assessing student needs based on cases assigned
• Provide financial aid counseling and assistance to students who are applying for financial aid
• Ensure that the program follows federal, state, and institutional regulations. Develop and implement work-study policies and procedures

Additional Duties:

• Maintain a current directory of off-campus employers and manage job placement data.
• Track and compile statistical information related to student employment and funding.
• Participate in relevant training and professional development opportunities to stay updated on best practices in work-study and financial aid management.

 Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor. 

Qualifications

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Minimum Hiring Qualifications:

Bachelor's degree and three years of related experience; or a combination of education and related experience.

Preferred Hiring Qualifications: 

• Reliable transportation required for traveling to off-campus sites.
• Demonstrated understanding of federal campus-based work-study program requirements, including common elements, and funding processes
• Must have strong customer service skills and be able to work effectively in a culturally diverse environment
• Must be highly organized
• Excellent verbal and written communication skills and a demonstrated ability to communicate effectively
• Experience in public speaking and workshop presentations
• Proficiency using standard office software packages (e.g., Microsoft Office Suite) Experience working with Excel spreadsheets and budget reconciliation
• Familiarity working with school-based record/data systems/software (e.g., Banner) 
• Ability to work independently with minimal supervision.
• Strong problem-solving skills and good judgment to navigate complex regulations.
• Experience developing and conducting presentations and workshops.