Posted: Sep 5, 2025
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Director of Scholarships and Student Aid

North Carolina Central University - Durham, NC
Full-time
Salary: Monthly
Application Deadline: N/A
Financial Aid
Primary Function of Organizational Unit
The purpose of this organizational unit is to administer all of the student financial assistance, and to coordinate all of the Title IV student assistance programs, in which the institution participates, with the institutions’ other federal and non-federal programs of student financial assistance. Our population exceeds 7,900 students with over 90% receiving financial assistance through our office. This unit is responsible for the accountability of over $100 million in student assistance.
Primary Purpose of Position
The Director of Scholarships and Student Aid manages financial aid processes and staff ensuring a strong commitment to customer service and problem solving. The Director is responsible for the overall administration of all financial aid programs and providing leadership and effective management to ensure compliance with federal, state, and institutional financial aid program policies and regulations for traditional and adult nontraditional degree programs.

The Director of Scholarships and Student Aid will operate in a complex environment serving as the financial aid expert for the institution, engaging NCCU’s campus constituents in the vision for financial aid, garnering support, trust, confidence, and colleagueship. This includes implementing policy, managing staff while ensuring a high level of customer service, adhering to compliance demands, and providing support to the Associate VC for Enrollment Management in setting, measuring, and fulfilling the strategic direction and goals for the office
Required Knowledge, Skills, and Abilities
Key Knowledge, Skills, and Abilities:
  • Ability to build strategic and sustainable cross-organizational partnerships.
  • Demonstrated supervisory skills
  • Strong interpersonal skills and the ability to communicate effectively with a variety of individuals, including senior administrators, faculty, administrative staff and students.
  • Independent judgment and the ability to multi-task and manage multiple priorities without supervision.
  • Strong analytical skills and a demonstrated commitment to using data in problem-solving and decision-making.
  • Ability to work with diverse populations and foster collaborative relationships.
Minimum Education/Experience
    • A bachelor’s degree in business administration, management, public administration, or a field directly related to the position. Master’s degree in these fields is preferred.
    • 8 to 10 years of increasingly responsible leadership experience as Director of Financial Aid or Associate Director of Financial Aid. Experience at an academic health center or an institution with health professions programs requiring specialized accreditation is preferred.
    • 7-10 years of supervisory experience
    • Experience interpreting and implementing complex and changing federal and state financial aid regulations.
    • Experience managing complex financial aid programs, including creating strategic plans and developing and implementing policies and procedures.
    • Experience working with sophisticated and automated financial aid information systems.
    • Experience with the Ellucian Banner Financial Aid System is preferred.
    • Experience with federal Need Analysis and with awarding federal, state, and institutional funds.
    • Experience with preparing and compiling federal and state financial aid reports.
    • Expert knowledge of Title IV Federal Student Aid regulations and compliance.
    • Expertise with the U.S. Department of Education Systems (COD, SAIG, NSLDS, EdConnect)

 
Licenses or Certification required by Statute or Regulation
n/a
Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.