Student Financial Aid Coordinator I (Federal Programs)

The Division of Enrollment Management's Office of Student Financial Aid and Scholarships is seeking a Student Financial Aid Coordinator I to help manage scholarship payments and support day-to-day financial aid activities. In this role, you’ll handle incoming scholarship funds from outside organizations, assist with reviewing student aid eligibility, and provide friendly, helpful service to students and donors.

Responsibilities include, but are not limited to:

Scholarship Processing and Data Entry

• Review, process, and deposit custodial scholarship checks from outside donors.
• Enter scholarship item types and donor information.
• Assist with processing ACH deposits from external scholarship donors and private loan lenders.
• Review unpaid custodial scholarship awards and communicate with Coordinator II to determine disbursement or refund actions.

Student and Donor Communication

• Evaluate and load external self-reported scholarship awards.
• Respond to student cases related to custodial scholarships.
• Communicate with outside donors about student scholarship checks or ACH payment discrepancies.
• Generate and print thank you letters to custodial scholarship donors.

Financial Aid Support

• Provide operational support by reviewing Federal Pell Grant awarding and Federal Direct Loan eligibility.
• Assist with manual adjustments to student financial aid award packages to ensure compliance with cost of attendance and need-based eligibility.

Other Duties

• Perform other duties as assigned by the supervisor.
• Occasional travel for financial aid presentations and professional development workshops.