Financial Aid Counselor

Purpose of Position

The primary purpose of the Financial Aid Counselor position is to manage daily, weekly, and monthly reports associated with the Office of Financial Aid involving but not limited to awarding, residency, unusual enrollment, and student semester enrollment. This role serves as a critical point of contact for providing accurate and timely information about financial aid policies and procedures to current and prospective students, their families, and other campus visitors through individual meetings and outreach. In addition to these duties, this position will also have specific programmatic responsibilities, which may include managing specialized aid programs, supporting compliance initiatives, or assisting with outreach events. Collects data and provides necessary reports to senior management. Must meet time service deadlines on work as well as critical federal and state deadlines. This position counsels with students by a variety of means including in person, by phone, and email. Performs other job-related duties and special projects as assigned or directed.

Required

• Bachelor’s degree; or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

Preferred

• Experience in a higher education/student services setting, preferred Financial Aid.
• Knowledge of Federal and State Financial Aid Regulations and policies.
• Excellent written and interpersonal communication skills, and customer service as demonstrated by application materials, including proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) and Google Suite.
• Experience facilitating presentations and events for internal and external audiences, demonstrating strong public speaking and communication skills.
• Ability to critically think and independently problem solve, while exercising professional judgement to escalate to management when necessary.

Please apply at https://jobs.charlotte.edu/postings/66193. Only electronic submissions will be accepted. Please
attach a letter of application, resume and names, addresses, telephone numbers and email addresses of three
professional references with your electronic submission. Applicants subject to criminal background check. UNC
Charlotte is an Equal Opportunity/Affirmative Action Employer with a strong commitment to excellence through
diversity and seeks a broad spectrum of candidates including women, members of minority groups and people
with disabilities.

Review of applicants will begin on February 6, 2026 and will continue until the position is filled.