Business Analyst (Systems Operations Team)

Job Description
Business Analysts evaluate business processes, identify opportunities for improvement through technology solutions, and collaborate with stakeholders to define requirements. They analyze data, develop functional specifications, and facilitate communication between business units and Information Technology teams to ensure successful project outcomes.

This position is housed within the Systems Operations team in the Office of Scholarships and Financial Aid (OSFA). The successful candidate will join a four-person team and report to the Director of Technology for OSFA.

Key Responsibilities include, but are not limited to:

• Running daily reports using SQL and other reporting tools
• Performing daily review and data clean-up for OSFA processes, including Satisfactory Academic Progress (SAP), scholarships, and related functions
• Assisting in the design, implementation, and maintenance of projects supporting OSFA and Enrollment Management

This position is not eligible for full remote work. The selected candidate must be able to report to the Georgia Tech campus in Atlanta, GA.

Requirements

Educational Requirements

• Associate degree in related discipline or equivalent combination of education and experience.

Required Experience

• No prior relevant work experience required.

Preferred Qualifications

• SQL Experience
• Scholarship Universe Experience
• Higher Education Experience
• Experience using Ellucian Banner or other comprehensive Enterprise Resource Planning software system

Preferred Educational Qualifications

• Bachelor's Degree in a related discipline or equivalent.

Job Duties

Job Duty 1 - 
Conduct interviews, workshops, and reviews to elicit, clarify, and validate business needs, objectives, and constraints for Information Technology projects and initiatives.

Job Duty 2 - 
Develop and maintain business requirements documentation, including user stories, use cases, process flows, and functional specifications, to guide Information Technology development and implementation.

Job Duty 3 - 
Analyze and model data, workflows, and systems to identify opportunities for process optimization, automation, and enhancement in alignment with business goals.

Job Duty 4 - 
Facilitate communication and collaboration between business users, Information Technology teams, and project stakeholders to ensure shared understanding, alignment, and successful project outcomes.

Job Duty 5 - 
Perform gap analysis, impact assessments, and feasibility studies to evaluate proposed Information Technology solutions, identify risks, and recommend mitigation strategies for decision-making.

Job Duty 6 - 
Support testing activities, user acceptance testing, and system validation to validate requirements, verify functionality, and ensure alignment with business needs and expectations.

Job Duty 7 - 
Provide input on Information Technology solution design, configuration, and implementation, ensuring that business requirements are met, and solutions deliver value and address key business challenges.

Job Duty 8 - 
Stay informed about industry trends, technology innovations, and best practices in business analysis, applying continuous learning and knowledge sharing to drive process improvement and professional growth.

Job Duty 9 - 
Collaborate with stakeholders to gather, analyze, and document business requirements, processes, and systems to enable effective Information Technology solutions and improvements.

Job Duty 10 - 
Perform other job-related duties as assigned.

Salary

Commensurate with Experience with a range of $63,158 to $72,000